Xbox One: MKV/MP4/AVI/VOB/FLV Compatiblity Issues and Solutions

This article answers frequently asked questions about MKV, MP4, AVI, VOB, FLV, etc. video playback and streaming on the Xbox One console.

The Xbox One is the latest addition to the Xbox family of video game consoles. Other than the support of a great and fantastic gameplay, you’ll also be able to watch videos or movies on it. You may be pleased to discover that it’s really quite easy to stream video and audio from a local Mac or Windows PC to play directly on the Xbox One. Directly from Microsoft, here’s the full supported file format list for Media Player on the Xbox One console:

With such a diverse option of media types supported, you’re sure to have no problems playing whatever video you want from the computer to the Xbox One. However, it’s not uncommon to encounter issues when comes to playing back a video on Xbox One. Below are some frequently asked questions:

Common Issues of Video’s Playback on Xbox One

Q1: Can’t play MP4 files on Xbox One I have countless movies, mp4s, and pictures on my PC that I think would be pretty cool to stream to my X1 wirelessley so I attempted to do this but none of my movies would work (I never tried the music, or pics because I was a bit discouraged). Is there any work around to make this work with the X1 Media Player app?

A1: If you have collected lots of MP4 video files, you can transfer them to your Xbox One for a greater visual experience. However, you’ll probably come to find out that not all of the MP4 files are supported on Xbox One. That’s because different MP4 files tends to have different video codecs and the codecs might not be compatible with the console. To play those incompatible MP4 files on Xbox One, you’ll need to convert them into a compatible file format with Xbox One.

Here is workaround for you: How to convert MP4 to Xbox One

Q2: Can’t Play Some MKVs on Xbox One – The Xbox One Media Player can’t see a bunch of my mkv files in the Videos Library on my PC. It can see other videos (only those taken with my phone), all of my pictures and my MP3’s. All of my Libraries are shared, as are the folders inside them, and I have all of the proper sharing settings activated.

A2: Just like most people, maybe you’re also hoping that Xbox One can support the MKV files very well. That’s because an MKV is an outstanding container with Blu-ray quality. The good news is that Microsoft has improved its support of MKV, so you can enjoy it right away just like other common formats. However, you may have encountered varies problems during the playback, such as the subtitles don’t appear or can’t open the files at all. To fix the problem, the easy workaround is to convert MKV to Xbox One supported file formats.


As mentioned above, it’s not uncommon to encounter issues when comes to playing back a video stored on a DVD or Blu-Ray disc. The same goes for those media files saved on an external hard drive as well as to download contents from the supported streaming sites. Even though there are up to 3 USB ports on the Xbox One console, none of them works unless they’re connected to the Xbox One’s approved or supported accessories. All of this can get pretty frustrating when it seems to be smoother and compatible in its predecessor, the Xbox 360.

If you try to play a file that contains unsupported content, Media Player will notify you about the issue. To solve the video incompatible issues with Xbox One, you can adopt Brorsoft’s all-in-one app entitled Video Converter Ultimate for help. Overall, this software works as the ultimate solution for playing videos on Xbox One. It can help you rip Blu-ray/DVD, and convert various formats of HD videos(upto 4K) in MKV, AVI, TiVo, FLV, VOB, MPG, MP4, MTS, etc. to your Xbox One for smooth playback. Besides, this all-in-one video converter provides optimal presets which fit on iPhone 6, iPhone 6 Plus, iPad Air 2, iPad Mini 2, Apple TV 3, Samsung Galaxy Devices, Google Nexus, PS3, Amazon Kindle devices, Archos, BlackBerry, HTC and more in seamlessly.

For Mac users, turn to iMedia Converter for Mac, which is fully compatible with Mac Mavericks, Yosemite and El Capitan.

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